SENIORS FINANCE AUSTRALIA

Your Reverse Mortgage Specialists

Call: 1300 881 807

SENIORS
FINANCE
AUSTRALIA

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1300 881 807

 
 

Privacy Statement – Our Policy on Privacy

Fairquest Pty. Ltd.  ACN: 061386703  ACL: 375909 Seniors Finance Australia

Why we need to collect Personal Information – Your privacy is important to us and is required to provide a professional service to you. We require certain information such as your name, address,contact telephone number, email address and information relating to your financial details in order to provide the service you are requesting.

By using this on-line finance service/application you agree that if you submit your personal information to us it can be used for the purpose of assessment and obtaining approval for loans and related services. In order to provide this service we may disclose your information to other parties such as mortgage lenders, mortgage managers, finance lenders, valuers, lenders mortgage insurers, credit reporting agencies,loan underwritters, mortgage brokers,lawyers or third party product and service providers and organizations/business that may be involved in the processing of your assessment, approval or service. We only collect your person details and information that is necessary for us to perform our assessments, processing or services which can consist of administration and origination.

Collecting Information About You – We need to collect information about you in order to service your application. You do not have to provide us with any personal information. However, if you fail to provide personal information we may be unable to assist you with the application or service that you require.

How secure is you Personal Information – We take reasonable precautions and steps to protect your personal information. When that information is no longer required it is permanently disposed. Access to your personal information – The information held about you is yours to access and correct and as such we can provide information such as name, address, contact details fairly easily.

If you require more detailed information this may take longer to obtain as it may not be easy for us to access quickly. A reasonable fee may be charged for retrieving and supplying the details you request, please allow 21 working days for this. If you require your information please contact us on 1300 881 807 or email loans@seniorsfinanceaustralia.com.au

Changes to our Privacy Policy – We reserve the right to change our policy from time to time as the law , technology and business marketing practices change. We may change this Privacy Policy from time to time if the need arises and the new policy will appear here on this Website.

Complaints – If you wish to complain at anytime in relation to the handling of you personal information please call us on 1300 881 807 or by post to P.O. Box 6032, GCMC, Bundall Qld. 9726.

We will look into your complaint and advise you accordingly. If it is not resolved you can refer your complaint to the Federal Privacy Commissioner, Level 8, 122 Castereagh St. Sydney NSW 2000 Direct Marketing, Product offers and Contracting our Services – The details you give us may be used by third parties to inform you about financial products or special offers that we think may be of interest to you, provided by us or our business partners and furthermore any changes to our services or contact details. If you do not require want to receive this information or service then please tell us via email to loans@seniorsfinanceaustralia.com.au